In compliance with article 13, as well as the principles of legality, loyalty and transparency established in the EU Regulation 2016/679, General Data Protection Regulation – hereinafter GDPR-, we provide you with our privacy policy.
The person responsible for the processing of personal data that may be collected through the means of contact made available to you on this website is María Ximena Meléndez Ramírez -hereinafter Jardin de Canarias-, with NIE Y3004010V, and domiciled at Avda. Los Océanos, 9, A205 – 38670, Adeje, Santa Cruz de Tenerife. You can contact the person responsible by telephone on (+34) 922 782 974 / (+34) 634 251 815, or by email info@jardindecanarias.com.
- Information on data protection regarding the processing of personal data in the context of the website
The personal data that you provide to Jardín de Canarias through this web site, or any of the means of contact made available to you, may be processed for the purpose that corresponds to the reason for which you provided them.
Thus, the data provided may be used for the following purposes, depending on the reason for which they were provided:
- Requests for information.
- Description: to manage requests for information about our products. Answering any queries you may send us.
- Legal basis: consent of the data subject, art. 6.1.a RGPD.
- Retention: the data will be used exclusively to answer the queries raised. Subsequently, they will be deleted, at the latest 6 months after the last contact with the requesting user.
- Recipients: the data will not be passed on to third parties, unless legally obliged to do so.
2. Processing of data collected through other forms, media or documents provided by Jardín de Canarias
The personal data collected in the different documents, media or forms provided by Jardín de Canarias may be processed for the purpose applicable, depending on one of the following cases:
- Invoicing.
- Purpose: to manage the contractual or pre-contractual relationship between you and Jardín de Canarias, as well as for administrative, fiscal and accounting management.
- Legal basis: execution of a contract or application of pre-contractual measures, art. 6.1.b RGPD.
- Retention: for the time required by current legislation on civil, financial and tax matters.
- Recipients: the data may be communicated to the competent public authorities, banks and savings banks as appropriate.
- Management of mail and contact agenda.
- Purposes: to respond to specific requests for information, via e-mail or telephone; to manage the contact list; to execute contracts or pre-contractual measures.
- Legal basis: consent of the data subject, in the case of requests for information or queries (art. 6.1.a RGPD); implementation of pre-contractual measures or execution of a contract (art. 6.1.b RGPD), and legitimate interest in the processing of data of contact persons (art. 6.1.f RGPD).
- Retention: the data will be kept insofar as they are necessary for the fulfilment of the legal obligations arising from the existing relationship. Once these obligations have expired, the data will be deleted.
- Recipients: the data will not be passed on to third parties, unless legally obliged to do so.
- Management of the purchase and delivery of the product
- Definition: to manage the purchase and delivery conditions of the perfumes purchased in Jardín de Canarias.
- Legal basis: execution of a contract, art. 6.1.b. RGPD.
- Retention: the data will be kept for the time required for the purposes of civil liabilities, compliance with obligations to the public administration, financial and taxation.
- Recipients: the data may be communicated to the competent Public Administrations, as well as to third parties essential for the performance of the contractual relationship (banks, savings banks, carriers and courier companies, as appropriate).
3. Data of third parties.
If during your communications with Jardín de Canarias, you provide data of third parties, we inform you that:
- You can only provide us with data of third parties if you have their express consent. By sending us data of third parties, you declare that you have the aforementioned consent, or that you have the legal capacity to express this consent on their behalf.
- All persons whose data you submit to us must be aware of the contents of this section. You declare that you have informed them and made them aware of its contents.
- Jardín de Canarias will not be held responsible in the event that the user who fills in the forms or requests does not comply with the above points.
4. Optional nature of the completion of forms and veracity of the information provided
The different forms made available to you request all the data necessary to manage your query or request, so it is essential that you answer all sections. If you do not answer, we will not be able to deal with your request correctly.
5. International data transfers
Jardín de Canarias uses services which, due to the location of the servers on which the information is stored, or due to the location of its headquarters, imply an international transfer of data to countries outside the European Economic Area.
It sounds complex, but in reality it is an action carried out on a day-to-day basis by any company or person using social networks or cloud applications, emails from the big technology companies, etc. In the context of this clarification, we inform you that Jardín de Canarias carries out the following international data transfers when you use:
6. User rights
Consent and revocation
Users may revoke their consents at any time, without affecting the lawfulness of the data processing during the effective period prior to such revocation.
Rights of access, rectification, erasure, restriction, objection and portability
The user or visitor may request the exercise of their rights of access, rectification or deletion, as well as, in certain cases, oppose their processing or request their limitation or portability. All of this, in accordance with current data protection regulations.
These rights may be exercised at any time by sending a request to Jardín de Canarias, by e-mail to info@jardindecanarias.com, or to our postal address, indicated at the beginning of this document. If you wish, you can use the forms available on the website of the Spanish Data Protection Agency (www.aepd.es).
Requests made by users to exercise their rights will be processed within a maximum period of one month. In case of not being satisfied with the answer given, the user can file a complaint with the AEPD.
Jardín de Canarias is committed to respecting and defending the right to the protection of personal data of its users, visitors and clients.